FAQ's

Washing Instructions

All of our clothing is machine washable, and able to go in the dryer on LOW heat (unless otherwise specified). *However* With this type of clothing, hang drying is recommended to ensure lasting wear for years to come.

Turn garment inside out
Machine wash with COLD water
If drying in a dryer keep garment inside out and tumble dry on LOW.
No fabric softener
No bleach
No ironing
No dry cleaning

Sizing

We *typically* use the following brands: Gildan, Bella Canvas, Hanes, Jerzees, Children's Place (for most youth denim jackets and some toddler shirts/pants), Carters, Gerber, and Amazon Essentials for baby clothes. In our experience, these brands run true to size.

For youth sizing:

XS - Sizes 4-6

S - Sizes 6-8

M - Sizes 10-12

L - Sizes 14-16

XL - Sizes 18-20

Processing Time Frame

Because our clothes are all made to order, and often times custom and/or personalized, processing time can vary. Generally, items will take around 2 weeks, possibly a bit longer depending on shipping, volume, and time of year (around Holidays, Summer camp departure, beginning of school, etc.) If you need a more accurate time frame please send me a message.

Returns/Exchanges

We do not accept exchanges or returns due to all items being made to order, custom and/or personalized, unless we here at HilHandMadeIt have made the error. However, if you are unhappy with your purchase, please do contact us immediately to rectify the issue.